Schmucks: Chapter 4:
Communications:

 

•             Types of Communication: ONE, TWO AND MULTI WAY.

 

•             Communication as a Reciprocal Process

 

•             Communication as Symbolic Interaction

 

•             Language Communication and Sex Roles

•             Does the language LABEL by SEX?

•             Are male or female MARKERS used?

•             Is one sex OMITTED?

•             Are males and females treated in nonparallel ways?

 

•             Communication and Status in the Classroom

 

•             Levels of Communication

•             Spoken-Unspoken messages

•             Surface-Hidden Intentions

•             Work-emotional Activities

•             Contrasting emotional styles

•             Task-Maintenance Functions

 

•             Communication Patterns

 

•             Miscommunication

 

•             Communication Skills

Paraphrasing ideas

o     Describing Others’ behavior

o     Checking Impressions

o     Making Clear Statements

o     Describing Own Behavior

o     Describing Feelings

 

Giving and Receiving Feedback

 

Developing Effective Group Discussions

o     Orienting statements

o     Agenda setting

o     Summarizing statements

o     Recording

o     Procedural statements

o     Taking a survey

o     Gatekeeping

o     Encouraging

o     Process checks

o     Debriefing

 

•             Effective Transactional Communicators

•             Receptiveness to Student Ideas

•             An Egalitarian Perspective

•             Openness, Candor, and Honesty

•             Warmth and Friendliness

•             Respect for Students’ Feelings

•             Sensitivity to Outcasts

•             A sense of Humor

•             A caring Attitude

 

•             Reducing the Communication Gap